FAQs

Does it cost money?

What age do I have to be to get help?

Can I bring someone with me?

Do I need to come into your office to see you?

What happens if I call QYFSS and ask for help?

Who would I see if I come into QYFSS for help?

Will you tell anyone that I am working with you?

What happens to the information that QYFSS has about me?

If I do not feel safe at home, can you help me?

Can you help me find accommodation?

Can you help me find a job?

Can you help me to return to school or access training?

Can I get food or meal from QYFSS?

What can I do, if someone I know needs support?

How do I give feedback, post a review or make a complaint about the service I am receiving from QYFSS?

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Call 3818 1050 and speak to one of our staff, who will be able to answer any of your questions.