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FAQs

Do I need to come into your office to see you?

No, you do not always have to come into our office. We might be able to assist you over the phone or to organise to see you. You can call 3818 1050 to talk to our staff about what might work best for you. 

Does it cost money?

What age do I have to be to get help?

Can I bring someone with me?

What happens if I call QYFSS and ask for help?

Who would I see if I come into QYFSS for help?

Will you tell anyone that I am working with you?

What happens to the information that QYFSS has about me?

If I do not feel safe at home, can you help me?

Can you help me find accommodation?

Can you help me find a job?

Can you help me to return to school or access training?

Can I get food or meal from QYFSS?

What can I do, if someone I know needs support?

How do I give feedback, post a review or make a complaint about the service I am receiving from QYFSS?

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Call 3818 1050 and speak to one of our staff, who will be able to answer any of your questions.

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