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FAQs

Can you help me to return to school or access training?

Starting or continuing your education can be quite difficult when your are experiencing issues within your life. Our experienced youth workers understand this and can assist you to access education or training and even talk with your school or college to help make this happen. 

Does it cost money?

What age do I have to be to get help?

Can I bring someone with me?

What happens if I call QYFSS and ask for help?

Who would I see if I come into QYFSS for help?

Will you tell anyone that I am working with you?

Do I need to come into your office to see you?

If I do not feel safe at home, can you help me?

Can you help me find accommodation?

Can you help me find a job?

What happens to the information that QYFSS has about me?

Can I get food or meal from QYFSS?

What can I do, if someone I know needs support?

How do I give feedback, post a review or make a complaint about the service I am receiving from QYFSS?

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Call 3818 1050 and speak to one of our staff, who will be able to answer any of your questions.

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CONNECT​ WITH US

1 Scott Street

Goodna QLD 4300

​

POB 227

Goodna QLD 4300

OPENING HOURS

Monday to Friday

​8:30 am to 4:30 pm

ADDRESS

IMPORTANT NUMBERS

Kids Helpline

Phone 1800 55 1800

​

Lifeline

Phone 13 11 14

EMERGENCY HELP

Phone 000 Immediately

Phone (07) 3818 1050

OFFICE

E-MAIL

WEBSITE

© 2019 Queensland Youth and Families Support Services, Inc. All rights reserved.

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