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FAQs

If I do not feel safe at home, can you help me?

If our staff think you or others around you are in an unsafe environment, we will talk with you what actions you can take to ensure your safety. This may involve calling the police or simply removing yourself from any danger. Our staff are trained to understand domestic violence and abusive relationships and can help you with strategies to manage your relationships as well as helping you find a safe place to live. 

Does it cost money?

What age do I have to be to get help?

Can I bring someone with me?

Do I need to come into your office to see you?

Who would I see if I come into QYFSS for help?

Will you tell anyone that I am working with you?

What happens to the information that QYFSS has about me?

What happens if I call QYFSS and ask for help?

Can you help me find accommodation?

Can you help me find a job?

Can you help me to return to school or access training?

Can I get food or meal from QYFSS?

What can I do, if someone I know needs support?

How do I give feedback, post a review or make a complaint about the service I am receiving from QYFSS?

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Call 3818 1050 and speak to one of our staff, who will be able to answer any of your questions.

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